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Last Updated: April 15, 2026
Welcome to YESYEA. These Terms of Service (“Terms”) govern your use of the YESYEA website (the “Site”) and the purchase of products from us. By accessing our Site or purchasing our products, you agree to be bound by these Terms.
1. Age Requirement
YESYEA products are intended for adults. By using this Site and purchasing our products, you represent and warrant that you are at least 18 years of age, or the age of majority in your jurisdiction. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect a violation of this age requirement.
2. Medical Disclaimer
The content, information, and products provided on the YESYEA Site are for informational and personal wellness purposes only. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any statements made regarding our products have not been evaluated by the Food and Drug Administration (FDA) or any other regulatory authority. Please consult with a licensed healthcare professional before using any intimate wellness products if you have underlying health concerns or conditions.
3. Product Descriptions and Accuracy
We strive to display the colors, textures, and specifications of our products as accurately as possible. However, we cannot guarantee that your device’s display of any color or detail will be completely accurate. YESYEA reserves the right to modify, update, or discontinue products at any time without prior notice.
4. Hygiene, Returns, and Refunds
Due to the intimate nature of YESYEA products and strict health and hygiene standards, we do not accept returns or exchanges on any opened or used items. If your device develops a manufacturing defect or functional issue within 365 days of delivery (the date recorded by the shipping carrier’s tracking confirmation), please contact our support team at support@yesyea.com with your order number and a short video demonstrating the issue. Once verified, we will provide a free replacement under our 1-Year Warranty policy at no additional cost — there is no need to mail the defective item back to us.
5. Shipping and Delivery
We use third-party carriers to deliver our discreetly packaged products to you. While we provide estimated delivery timeframes (e.g., Standard or Priority Express), these are estimates only and are not guaranteed. YESYEA is not responsible for delays caused by customs clearance, local postal services, or other factors outside our control.
6. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of YESYEA or its content suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, or distribute any of our intellectual property without express written permission.
7. Limitation of Liability
To the fullest extent permitted by applicable law, YESYEA, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the products purchased, even if we have been advised of the possibility of such damages.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
9. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:
- Email: support@yesyea.com
- Headquarters: Santa Clara, CA, USA
